Responsible Gambling at N1

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Gambling works as entertainment when it stays that way. N1 runs deposit limits, reality checks and self-exclusion tools to help you stay in control, and this page explains what they do and where to turn when something feels off.

Why this matters

Most people who gamble do so without problems. A smaller group find that what started as a bit of fun has become something harder to manage – chasing losses, borrowing to play, or lying about how much time or money the habit takes. Recognising the shift early makes it easier to step back before real damage is done.

Warning signs

These behaviours suggest gambling is no longer entertainment:

Questions worth asking yourself

Six questions that flag a problem before it becomes one:

More than one yes is worth taking seriously.

The tools we offer

We provide deposit limits, reality checks and self-exclusion. A deposit limit caps how much you can add to your account over a set period – daily, weekly or monthly. Players in Germany are offered an individual monthly limit at registration, which must not exceed 1,000 EUR per month. Once set, the limit takes effect immediately and stays in place until you change it.

A reality check reminds you how long you have been playing. For players in Germany, a pop-up appears every hour showing elapsed time; after you acknowledge it, you must wait five minutes before continuing. The pause is short, but it breaks the rhythm.

Self-exclusion closes your account for a period you choose – six months, a year, or longer. During that time you cannot log in or reopen the account. If you have a balance remaining when you self-exclude, contact our support team at [email protected] to arrange withdrawal.

Practical limits

Five habits that keep gambling recreational:

Where to get help in the UK

GamCare offers free, confidential support by phone, email and live chat. The National Gambling Helpline is 0808 8020 133, available 24 hours a day, seven days a week. Visit www.gamcare.org.uk for online resources and to start a webchat.

BeGambleAware provides advice, information and a directory of local treatment services across the UK. Find them at www.begambleaware.org.

GamStop is a free national self-exclusion scheme that blocks access to all UK-licensed gambling sites. Register at www.gamstop.co.uk for six months, one year or five years – the choice is yours, and it takes effect within 24 hours.

Gordon Moody runs residential treatment programmes and online support for people with serious gambling problems. More information is available at www.gordonmoody.org.uk.

Blocking software

Gamban (gamban.com) blocks access to gambling sites and apps across all your devices. It runs on phones, tablets, laptops and desktops, and cannot be bypassed once installed. A subscription is required.

BetBlocker (betblocker.org) is a free alternative that works on Android, iOS, Windows, macOS and Linux. It blocks thousands of gambling websites and is managed by a charity.

Protecting minors

You must be 18 or over to gamble in the United Kingdom (18+). If you share a device with someone under 18, use parental-control software such as Net Nanny or Qustodio to block access to gambling sites. Keep your login details private, and never let a minor use your account.

If you need help or have questions about our responsible gambling tools, contact our support team at [email protected].

This site is for players aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.

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